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Before getting in touch, please take a quick look through the FAQs below. They answer the questions we receive most often, so there's a good chance you'll find what you're looking for in a matter of seconds.
If not, despite being called LazyFPL, we're never too lazy to help. Just email [email protected] and we'll get back to you as soon as we can.
To help us resolve your issue as quickly as possible, please include as much information as you can, along with the email address associated with your Premium subscription.
How do I log in to Premium?
You can log in to your Premium account by clicking here.
Alternatively, you'll find Log In in the navigation menu at the top of every page on both desktop and mobile.
Once you're on the login page, you have two options:
Log in with Email:
Enter the email address you used to purchase Premium, and we'll send you a one-time login code.
Log in with Password (Recommended):
If you've already set a password, click Log in with Password and enter your details. If you haven't created one yet, select Set New Password and follow the instructions.
If your one-time login code or password reset email doesn't arrive, please see Why haven't I received my login email? directly below for troubleshooting steps.
Why haven't I received my login email?
If you're not receiving your one-time login code or password reset email, it's usually because your email provider is filtering or delaying it before it reaches your inbox.
Please add the following email addresses to your safelist or whitelist:
The two Beehiiv addresses are used to send login codes and password reset emails.
Once you've added them, please:
Request a new login code or password reset email.
Check your Inbox, Spam, Junk, Promotions and Updates folders.
Search your mailbox for "LazyFPL" or "Beehiiv".
If you're still not receiving the email, please contact [email protected] and let us know the email address you're trying to log in with, along with your email provider (for example, Gmail, Outlook, iCloud or Yahoo).
We'll then send you the appropriate whitelisting instructions and help get you logged in.
Where can I access my Premium features?
You can access all of your Premium features from the .
The Premium Zone acts as the central hub for your membership, with direct links to the Fixture Tracker, Podcast, Academy, Studies, Premium Leagues, Newsletters, WhatsApp Channel and everything else included with Premium.
How do I cancel my subscription?
To cancel your Premium subscription, first log in to your account. If you need help, please see How do I log in to Premium? above.
Once you're logged in, click the person icon in the navigation bar and select Manage Profile. You can also access the Manage Profile page directly from the .
On the Manage Profile page, click Cancel Paid Subscription. Your subscription will remain active until the end of your current billing period and will not renew after that.
How do I switch between monthly and annual billing?
To switch between a monthly and annual subscription, first log in to your account. If you need help, please see How do I log in to Premium? above.
Once you're logged in, click the person icon in the navigation bar and select Manage Profile. You can also access the Manage Profile page directly from the .
On the Manage Profile page, click Change Plan, then select either Month or Year and click Select Plan.
Before any payment is taken, you'll be shown the amount due. If you've already paid for part of your current billing period, this will automatically be deducted from the cost of your new plan. For example, if you've recently paid for a monthly subscription and switch to annual, you'll only pay the remaining difference.
Once you're happy, click Confirm Change to complete the switch.
How do I change or update my payment details?
To change or update your payment details, first log in to your account. If you need help, please see How do I log in to Premium? above.
Once you're logged in, click the person icon in the navigation bar and select Manage Profile. You can also access the Manage Profile page directly from the .
In the Billing Summary section, click Update next to your current payment method. You'll be redirected to our payment processor, Stripe.
Click Add payment method and enter your new card details. Once your new card has been added, click the three dots next to it and select Make default. Your future subscription payments will then be taken from this card.
If you no longer need your previous card, you can also remove it by clicking the three dots next to the card and selecting Delete.
Why am I not receiving Premium newsletters?
If you're not receiving our Premium newsletters, the first thing to do is check your Inbox, Spam, Junk, Promotions and Updates folders. It's also worth searching your mailbox for "LazyFPL" or "Beehiiv", as your email provider may have filtered the newsletter into a different folder.
If you still can't find it, please add the following email addresses to your safelist or whitelist:
This tells your email provider to trust emails from LazyFPL and helps ensure future newsletters are delivered to your inbox.
If your next Premium newsletter still doesn't arrive, please contact [email protected] and let us know the email address you're subscribed with, along with your email provider (for example Gmail, Outlook, iCloud or Yahoo). We can then investigate further.
In the meantime, you can read all of the latest Premium newsletters online by clicking or from the “Newsletters” link within the .
How do I join the WhatsApp channel?
You can join the Premium WhatsApp channel from the WhatsApp section of the by clicking the Join button.
If the link doesn't work, it's usually because you were previously removed from the channel when an earlier Premium subscription ended. If that's the case, please email [email protected] with your Premium email address and phone number, and we'll send you a new invitation link.
How do I connect the Premium podcast to my podcast app?
To connect the Premium podcast to your podcast app of choice, first log in to your account. If you need help, please see How do I log in to Premium? above.
Once you're logged in, click the person icon in the navigation bar and select Manage Profile. You can also access the Manage Profile page directly from the .
Open the Podcasts tab at the top of the page, then click Set up podcast app.
You'll then have three options:
Choose your podcast app: Simply select your preferred podcast app from the list and follow the on-screen instructions.
Send yourself an email: Enter your email address and we'll send you a link that lets you add the podcast to your preferred app.
Manually add the RSS feed: If your podcast app isn't listed, copy the private RSS feed and paste it into your podcast app's "Add RSS Feed" or "Follow by URL" option.